OUR STORY

1. Overview

This website is owned and operated by Dubois Heritage House. Throughout the site, the terms “we”, “us”, and “our” refer to Dubois Heritage House.

By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, along with any additional policies referenced herein. These terms apply to all users of the site, including visitors, customers, and merchants.

If you do not agree with any part of these terms, you should not use our website or services.

We reserve the right to modify or update these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

2. Use of Our Website

By using our website, you confirm that:

  • You are of legal age in your country or have permission from a legal guardian
  • You will not use our products or services for unlawful purposes
  • You will not violate any applicable laws or regulations
  • You will not introduce harmful code such as viruses or malware

Any breach of these conditions may result in immediate termination of access to our services.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

You understand that:

  • Certain data (excluding payment information) may be transmitted over various networks
  • Payment information is always encrypted during transmission

You may not copy, reproduce, resell, or exploit any part of our service without prior written consent.

Section headings are provided for convenience and do not affect interpretation.

4. Information Accuracy

We strive to ensure that all information on our website is accurate and up to date. However:

  • We do not guarantee completeness or accuracy
  • Content is provided for general information only
  • Any reliance on the information is at your own risk

We may update or modify website content at any time without obligation to notify users.

5. Products, Services & Pricing

Some products may be available բացառively online and in limited quantities.

We reserve the right to:

  • Change product prices at any time
  • Modify or discontinue products or services without notice
  • Limit sales by customer, region, or order quantity

Product images and colors are displayed as accurately as possible, but we cannot guarantee exact representation on all screens.

All products are shipped directly from our international suppliers. Any customs duties or import fees are the responsibility of the customer.

We do not guarantee that products or services will meet all expectations.

6. Orders & Billing Information

We may refuse or cancel any order at our discretion, including cases involving:

  • Suspicious or fraudulent activity
  • Bulk or reseller orders

If changes are made to your order, we will attempt to notify you using the contact details provided.

You agree to provide accurate and up-to-date billing and contact information and to update it when necessary.

7. Third-Party Tools & Services

We may provide access to third-party tools or services that we do not control.

These tools are offered “as is” without warranties or guarantees. Use of such tools is entirely at your own risk.

8. External Links

Our website may include links to third-party websites.

We are not responsible for:

  • The content or accuracy of external sites
  • Any transactions made through third-party platforms

Please review their policies before engaging with them.

9. User Submissions & Feedback

If you submit feedback, suggestions, or other materials to us, you agree that:

  • We may use, edit, and distribute this content without restriction
  • We are not obligated to compensate or respond

You must not submit content that:

  • Violates laws or third-party rights
  • Contains harmful or offensive material
  • Includes misleading or false information

You are solely responsible for your submissions.

10. Personal Data

Your submission of personal information is governed by our Privacy Policy.

11. Errors & Inaccuracies

Occasionally, our website may contain errors related to:

  • Product descriptions
  • Pricing
  • Shipping times
  • Availability

We reserve the right to correct such errors and cancel orders if necessary, without prior notice.

12. Prohibited Activities

You may not use our website or services to:

  • Engage in unlawful activities
  • Violate intellectual property rights
  • Harass, abuse, or discriminate
  • Spread malware or harmful code
  • Collect personal data without consent
  • Conduct spam, phishing, or scraping activities
  • Bypass security measures

Violation of these rules may result in termination of access.

13. Disclaimer & Limitation of Liability

Our services and products are provided “as is” and “as available”.

We do not guarantee:

  • Continuous or error-free service
  • Accuracy or reliability of results

To the fullest extent permitted by law, Dubois Heritage House is not liable for any damages arising from:

  • Use or inability to use the service
  • Errors or omissions
  • Product usage

14. Indemnification

You agree to indemnify and hold harmless Dubois Heritage House and its affiliates from any claims, damages, or expenses resulting from:

  • Your breach of these Terms
  • Your violation of any law or third-party rights

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

16. Termination

These Terms remain in effect unless terminated by either you or us.

We may terminate or suspend access to our services immediately if:

  • You violate these Terms
  • We suspect misuse of our platform

Any obligations prior to termination will remain enforceable.

17. Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and Dubois Heritage House and replace any prior agreements or communications.

18. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Netherlands.

19. Refused or Unclaimed Shipments

If an order is refused, not accepted, or not collected:

  • The package will be returned to our warehouse
  • A $25 fee will be deducted from your refund to cover shipping and handling

20. Changes to These Terms

We may update these Terms at any time. The latest version will always be available on this page.

Continued use of our website after updates means you accept the revised Terms.

21. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Dubois Heritage House
Email: info@dubiosheritagehouse.com